What is a preloved watch?

Preloved watches are timepieces that have had previous owners and are being resold. They are typically in excellent/good used condition and have been carefully inspected.

Are all watches on your website genuine preloved timepieces?

Yes, all watches featured on our website are authentic preloved watches, each with a history and character of its own.

How do you authenticate your preloved watches?

Our team of experts thoroughly verifies the authenticity and condition of each preloved watch through meticulous examination and research.

Are preloved watches in working condition?

We ensure that our preloved watches are in working condition unless stated otherwise. Detailed information on their functionality can be found in each product description.

Can I return or exchange a preloved watch if I’m not satisfied with it?

In order to meet the current demand and given the nature of sourcing inventory, all sales are final. Please be sure to review all pictures and ask any questions prior to making a purchase.  You can always contact us with any questions at hello@chronometri.com.

How do I determine the size of a preloved watch?

We include the watch’s dimensions, including case diameter and thickness, in the product description.

Can I find spare parts for preloved watches on your website?

We may have some spare parts for preloved watches available. Please contact our customer support for inquiries about specific parts.

Are your preloved watches water-resistant?

The water resistance of preloved watches can vary. Check the product description for information on the watch’s water resistance level, if available.

Do you offer international shipping for preloved watches?

Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination.

What payment methods do you accept for preloved watches?

We accept various payment methods, including credit cards, PayPal, and other popular online payment options.

How do I get in touch with your customer support for preloved watches?

You can reach our customer support through the contact information provided on our website, including email, phone, or a contact form.

How often is your website updated with new inventory of preloved watches?

We regularly update our inventory with new preloved watches. Check back frequently to see the latest additions.

Do you offer discounts or promotions for preloved watches?

Yes, we periodically run promotions and discounts. Subscribe to our mailing list to stay updated on these offers.

Is my personal information secure when I make a purchase on your website for preloved watches?

We take data security seriously and use encryption and secure protocols to protect your personal information. Please review our privacy policy for more details.